Ramping it up21 September, 2010
Everyone in the John Austin team loves cars; we take pride in our work but the one thing that really gets us is when we can’t take care of our customers’ cars as quickly as we’d like to. It disappoints us and it disappoints you. It’s not that we don’t have enough man power, we do; we just need extra space for ramps.
The good news is that the problem has just been resolved. A few weeks ago we moved into the unit right next door to the garage, and kept the original workshop too, which means we’ve doubled our space and can install two more ramps. Two more ramps will allow us to service and repair another 30 cars a week, so waiting times will be reduced as will the inconvenience of being without your own car.
We’re getting everything ready so we’ll be fully operational by the end of this month. Of course we wouldn’t dream of doing something like this without marking the occasion, but we also wanted to do something a little different. So, on Saturday 9 October at 10.00am we’re running a Pit Stop Workshop. This workshop will give our customers, their families and friends a hands-on opportunity to learn how to change a wheel (if they’ve got one), check tyre pressures and oil and water levels. The aim is to develop familiarity and reduce fear through active participation. Yes, anyone coming along will have a chance to literally change a wheel or put air into a tyre if they want to. If they don’t, they can watch. It’s all god experience. Year 12 and 13 students, who are just starting driving lessons, are also being invited to get involved.
Basic car maintenance seems to be a forgotten art these, so it’s quite easy for simple problems to take on sinister proportions or be ignored altogether. This workshop is designed to give you the skills to help yourself, because one day you might need to.
When the workshop’s finished, we can all go next door to The Food Company for a little coffee and cake, compliments of John Austin. If you’d like to come along to the Pit Stop Workshop, just email Sharon on: to reserve your place, or call 07811 439269.